Frequently Asked Questions

This FAQ provides a clear, procurement-ready overview of JY Care’s full medical mask portfolio—including universal mask information, biodegradable mask specifics, and operational guidance for purchasing, documentation, and supply programs. It is designed to support fast decision-making for hospitals, clinics, government buyers, and institutional partners. Comprehensive FAQs covering all medical masks, biodegradable masks, and working with JY Care.

Working with JY Care

Buyers, partners, and procurement teams can visit the JY Care corporate website to review detailed product information, quality standards, manufacturing certifications, sustainability commitments, and company background. The site provides an overview of all medical masks, natural health products, compliance documentation, and the EcoCare program, supporting informed and efficient purchasing decisions.

Submit a quote request through JY Care’s website. A team member will follow up to confirm ASTM level, color, quantity, and delivery requirements.

Typical requirements include desired ASTM level, volume, colors, shipping destination, and expected timelines.

JY Care offers fast turnaround supported by domestic production and in‑house testing. Lead time varies by volume and mask type, but is generally shorter than that of overseas suppliers.

Yes. Trial kits and sample packs are available for evaluation and quality verification. Contact JY Care to discuss your trial kit needs.

All products undergo batch‑level documentation, lot tracking, and third‑party testing. ISO 13485 compliance ensures consistent quality management.

Yes. JY Care supports ongoing procurement programs with stable production and account‑level support.

ASTM test summaries, ISO compliance documentation, biodegradation test results (for biodegradable masks), quality‑control reports, and change‑control documentation. Download the JY Care PPE Qualification Pack.

Standard institutional terms are available, along with flexible delivery scheduling and Canadian‑based logistics support.

JY Care ASTM Medical Face Masks

JY Care manufactures medical masks engineered for ASTM Levels 1, 2, and 3, depending on product type. Each level defines bacterial filtration efficiency, fluid resistance, and breathability based on clinical risk environments.

JY Care uses medical‑grade spunbond polypropylene, melt‑blown filtration media, and PLA‑based ear loops and nose strips. All masks are latex‑free, graphene‑free, and designed to be hypoallergenic and skin‑safe.

All masks undergo third‑party testing to meet ASTM F2100 performance standards. Manufacturing is completed in an ISO 13485–aligned facility with ISO 14644‑1 Class 8 clean‑room controls.

Yes. All JY Care masks are manufactured in Ontario, Canada. Domestic production ensures regulatory alignment, transparent oversight, reliable supply, and full batch‑level traceability.

JY Care provides consistent quality, shorter lead times, local compliance, and transparent documentation. Domestic manufacturing reduces supply‑chain risk and supports predictable institutional procurement.

ASTM Biodegradable Face Mask

JY Care offers the only Canadian‑manufactured biodegradable medical mask engineered to meet ASTM medical performance standards. It uses an additive‑enhanced polypropylene film in the fabric layers to support accelerated breakdown under landfill‑like anaerobic conditions.

It meets ASTM F2100 standards for filtration, fluid resistance, and breathability. Unlike standard polypropylene masks, the fabric layers include an additive that enables accelerated biodegradation.

Third‑party ASTM D5511 testing shows 6.33% biodegradation at 45 days and 16.51% at 180 days under simulated anaerobic landfill conditions. Verified testing summaries are available for procurement use.

The inner and outer fabric layers are biodegradable polypropylene with additive. Ear loops and nose strips are PLA‑based. All materials are latex‑free, dye‑free, and graphene‑free.

Microorganisms initiate bio‑assimilation of the additive‑enhanced polypropylene under anaerobic landfill conditions, accelerating conversion into carbon dioxide, methane, and biomass. All claims follow responsible, evidence‑based sustainability language.

The biodegradable mask is currently produced in ASTM Level 3. Levels 1 and 2 can be manufactured upon request for qualified buyers and specific procurement programs.

Level 3 uses a 4‑ply structure. Levels 1 and 2 use a 3‑ply structure. All fabric layers incorporate biodegradable polypropylene with additive; ear loops and nose strips are PLA‑based.

Yes. The mask meets Health Canada and ASTM requirements and includes full documentation, traceability, and Canadian manufacturing oversight to support institutional compliance.

Yes. Qualification Packs include biodegradation test summaries, batch‑tracking examples, change‑control documentation, and performance testing results.